Shipping Information

Brandsgifts delivery services cover the United Arab Emirates to be conducted by Airborne directly to your doorstep. Products ordered through our website will be delivered within 5 to 7 working days upon placing the order (depending on the availability of the items and additional services requested such as engraving, gift wrapping, etc… and your location). We are responsible for insuring the items against theft and breakage during the transport of the ordered items. Once the goods have been delivered and the product invoice has been signed, we take it as the package is received in good condition.

RETURN AND CANCELLATION POLICY

Brandsgifts enforces a No Refund and No Cancellation Policy but we do accept return and exchange of goods only in the case of receiving incorrect, damaged, broken or defective items. If there are special cases of refund claims, this certain claim will be released upon Brandsgifts approval and can only happen through original mode of payment. Exchange and return of products will be accepted 1 week after the delivery. The products together with the Original Invoice must be sent back to us.